tokeilab - Shipping Information

We ship everywhere around the world. All orders are carefully packaged and shipped from our office in Orange, CA. *Additionally, all our Domestic USPS & UPS shipping choices includes the shipping insurance.  International Shipment by Worldwide and Expedited by (DHL and UPS) are not insured. (updated on 02-20-2024).

When package is lost: Shipping Insurance Claim, may not be able to file right away. It will require 2 to 3 weeks cushion time to file insurance claim. We can not refund or credit the buyer until we receive the final decision from the Insurance firm.    

Current Processing Time

Ships within 1~2 business days

Business Days: Monday-Friday, excluding holidays

Please note that all shipping times are estimated at checkout and are not guaranteed.

 

USA

USPS - First Class Package & USPS Priority Package ( Insurance included )

  UPS - 2nd Day Air Service ( Insurance included )

 

      INTERNATIONAL

      USPS - First Class International Package ( Insurance included )

        UPS - Express Expedited ( Insurance not included )

        DHL - Worldwide Express ( Insurance not included )

       

      *All orders' related Custom, Tax & fee related charges are responsible by recipient.  Please check your country custom regulation and its related fees. 

      **International orders by choosing DHL,  we might change delivery shipping service to UPS or USPS. Depends on when designated shipping address is defined as remote area or rural area by DHL

        UPS or DHL - Express + Insurance (Usually arrives within 3 working days or less, Fee may varies per destination country and may not available to all countries. No PO Box address allowed.)

          2022: Please note that due to COVID-19, domestic and international shipping times may be delayed. The customer is responsible for any customs, tax charges, and other duties for orders being shipped outside of the United States. 

          *Domestic USA & International order, please choose your shipping option during check out process. 

          Payment Information

          • Payment currency is USD (US Dollar).
          • The final price paid can vary depending on your local currency.

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          Terms and Condition